Testimonials

At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.

Chichester University Case Study  CLICK HERE 

Oratory School Case Study  CLICK HERE

Dr P Darling Basingstoke, Hampshire

Have been with CIA for over 10 years now and they have never disappointed me.  The system designer showed a great deal of professionalism and expertise as well as being personable.

Southern Water Various locations throughout the South

Thanks to the designer, project manager and all engineers whose work during this contract was carried out with efficiency, professionalism and care.

Mrs Ann Nash Woking, Surrey

When I ring I speak to a real person who takes time to find my details and so can speak to me as an individual.  This personal contact is invaluable.

Mrs F K Stephens West Sussex

Whenever there has been a problem, it has been sorted.  Care is always taken and your men are very polite and pleasant.  Thank you.

Mr P Mxxxxx Fareham, Hampshire

All CIA staff seem to be friendly and keen to provide a good service.

Mr A Jarrett Denmead, Hampshire

Very professional and kept us advised as to what they were doing.

Chris Holliday Guildford, Surrey

Your technician was exceptionally pleasant and helpful – a credit to your company

Ken Nash Portsmouth, Hampshire

We have used the security system for the last 17 years on a daily basis without one false alarm, very impressive…

Alan Jones Newbury, Berkshire

We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.

Ms J Sxxxx Portchester, Hampshire

Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.

Load More

  • Ricara Ltd Brighton

    Always helpful, always proficient, efficient and effective.

  • Mr Johnstone, Priory School Southsea, Hampshire

    Another great job – Many thanks.

  • Mrs P Wxxx Waterlooville, Hampshire

    One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.

  • Mrs S******** Fareham, Hampshire

    Always very helpful and obliging.  Always feel that things said will happen.

  • Mr A Dxxxxxx Chichester, West Sussex

    The same technician has serviced our system several times.  He knows us and he knows the system.  Always helpful, friendly, cheerful and professional.

  • Alan & Gwen Waters Fareham, Hampshire

    Always helpful with a swift service – would happily recommend to anyone interested in alarms.

  • Bourne IFA Alton, Hampshire

    Your technician provided a first class service and we would have no hesitation in recommending your company.  Excellent. Thank You.

  • Mr R Cecil Waterlooville, Hampshire

    Appointment change was easy – Engineer was very helpful – Good Service

  • Mr I Dxxxxx Midhurst, West Sussex

    Good service, friendly staff.

  • Mrs E Mxxxxx Havant, Hampshire

    Engineer was polite, well groomed and very helpful. Even my husband who is partially sighted understood how to use the system. The engineer even used the vacuum cleaner.

View More