Polite attitude of your technician, minimum disruption.
Your staff are always pleasant, helpful and informative. It is also nice not having a different person every time we have a service.
When I ring I speak to a real person who takes time to find my details and so can speak to me as an individual. This personal contact is invaluable.
When I need help it is available (with a smile, inferred by the telephone conversation!)
Have been with CIA for over 10 years now and they have never disappointed me. The system designer showed a great deal of professionalism and expertise as well as being personable.
…a perfect example of first class customer service. Gareth & Chris went the extra mile to install the system as we wanted it – not as might have been easiest, and were always polite and considerate… As always, it’s the people that matter – very pleased.
Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!
Both the system designer and the install team were excellent. I am really pleased with the end result.
Another great job – Many thanks.
Very polite. Returned when he said he would as didn’t have enough batteries.