Online Help and Support Information

Online Services Specifically for CIA Customers

Services offered here on this website; making life easier for our customers and making us more efficient.

[>] Amend Your Keyholders

[>] Pay An Invoice Securely Online

[>] Certificates and Policy Downloads

[>] Sales Questionnaire (Online Form)

[>] Installation Questionnaire (Online Form)

[>] Service Questionnaire (Online Form)

[>] Opening Hours

[>] Insurance Liability

[>] Coverage Area

[>] Frequently Asked Questions

[>] Special Offers

[>] Recommend a Friend

[>] Upgrade for £200 Cashback

Instruction Manuals (Double-click to download)

Adding a new code for your Galaxy system Adobe Acrobat Document

Amending existing codes for your Galaxy system Adobe Acrobat Document

Update Keyholder Form Microsoft Excel Document

Euro Profile Cylinder Size Guide Microsoft Word Document

Safe Installation Risk Assessment Guide Microsoft Word Document

Risk Assessment Brochure Adobe Acrobat Document

Lock Identification Guide Microsoft Word Document

ACPO Policy on Police Response to Security Systems (April 2006) Adobe Acrobat Document

[>] More User Guides/Manuals and Product Brochures

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Useful Links To External Sites

[>] Links to Security Resources and Information Websites

[>] Links to Fire Resources and Information Websites