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Online Help and Support Information
Our Customer Services team can always be relied on to help, but this section has some useful links which could well provide the solutions you are looking for - from changing your keyholders to system user guides.
Online Services Specifically for CIA Customers
[>] Pay An Invoice Securely Online
Standards Compliance Information
[>] CIA's Certificates and Policy Downloads
[>] British and European Standards CIA Work To
[>] CIA's Insurance Liability Information
Customer Service Questionnaires
[>] Sales Questionnaire (Online Form)
[>] Installation Questionnaire (Online Form)
[>] Service Questionnaire (Online Form)
Other Useful Information
[>] Frequently Asked Questions
[>] Special Offers
[>] CIA's Terms and Conditions
Simple Galaxy User Guides (CIA Produced) |
 Adding a new code for your Galaxy systemAdobe Acrobat Document |
| Amending existing codes for your Galaxy system Adobe Acrobat Document |
Manufacturer's Intruder Alarm System User Manuals/Guides |
| Galaxy G2 User Manual Adobe Acrobat Document |
| Galaxy G3 User Manual Adobe Acrobat Document |
| Domonial User Guide Adobe Acrobat Document |
| Flex quick user guide Adobe Acrobat Document |
| Quantum User Guide Adobe Acrobat Document |
Other Useful Documents (Guides, Forms, Etc.) |
 Euro Profile Cylinder Size Guide Microsoft Word Document |
| Safe Installation Risk Assessment Guide Microsoft Word Document |
| Lock Identification Guide Microsoft Word Document |
 Update Keyholder FormMicrosoft Excel Document |
| Risk Assessment Brochure Adobe Acrobat Document |
| ACPO Policy on Police Response to Security Systems (April 2006) |
Useful Links To External Sites
