CIA’s Standards, Legislation and Policy Section

This section is designed to help visitors navigate to information on the current British and European Standards, legislation that affects the security industry and CIA’s proof of compliance to these standards.

British and European Standards, Legislation and Policy

Our in-house Quality Management System (QMS) fully complies with ISO9001:2008 (this is the latest Standard of the ISO9000 series and supersedes BS5750) and is endorsed by the NSI.

For more information of our various compliance documents, follow the links below.

View the British and European standards we work to

View scanned copies of our certificates & policies

View our insurance liability

Read about various security and business accreditations we have received

  • Mrs Nxxxx Westbourne, Hampshire

    Delightful and very helpful young man, and please can he come again!

  • Ms J Sxxxx Portchester, Hampshire

    Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.

  • Mr M Cxxx Portsmouth, Hampshire

    Quick response and very polite.

  • Mr P Bxxxxx Stubbington, Hampshire

    Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank […]

  • Miss B********** Hedge End, Southampton

    The engineer is always polite and cheerful and takes care inside my house.  It is lovely to see the same engineer year after year.

  • Mr A Dxxxxxx Chichester, West Sussex

    The same technician has serviced our system several times.  He knows us and he knows the system.  Always helpful, friendly, cheerful and professional.

  • Chris Holliday Guildford, Surrey

    Your technician was exceptionally pleasant and helpful – a credit to your company

  • Mrs S******** Fareham, Hampshire

    Always very helpful and obliging.  Always feel that things said will happen.

  • Mr D S Freezer Bognor Regis, West Sussex

    Your people have been Helpful – Honest – Informative – Perfect, Thank you.

  • Bourne IFA Alton, Hampshire

    Your technician provided a first class service and we would have no hesitation in recommending your company.  Excellent. Thank You.

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